Snapwebworks (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.
Name, email address, phone number, physical address
Payment information when making a purchase or requesting a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
We use collected data for:
Providing and improving our services
Processing transactions and payments
Communicating about inquiries, appointments, and service updates
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
You can cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation message
All opt-out requests are processed within 24 hours
Frequency may vary depending on your interactions
Messages will only relate to the services you’ve requested
No promotional content will be sent without your explicit consent
Reply “HELP” for assistance or contact us at office@snapwebwork
Customer support is available during normal business hours
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional providers
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Sharing with subcontractors for operational support (e.g., customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent, which will not be disclosed outside of message delivery providers.
We maintain strict security measures to protect SMS opt-in data and consent records.
We do not sell, rent, or trade personal information. Limited sharing occurs under these conditions:
Third-party vendors aiding operations (e.g., payment processors, SMS delivery)
All are contractually obligated to maintain confidentiality and security
When required by law, legal process, or for the protection of our rights
In mergers, acquisitions, or asset sales
Your data remains protected under the terms of this policy
Note: All categories above exclude text messaging opt-in data and consent, except for authorized SMS service providers.
Encryption of sensitive data
Secure access controls
Routine security audits
Staff training in data protection
Breach notifications as required by law
Backup and recovery systems
Analyze traffic and user behavior
Remember user preferences
Enhance website experience
Evaluate service effectiveness
Here's some stuffAccess, update, or delete your personal data
Opt-out of emails via the “unsubscribe” link
Opt-out of SMS by replying “STOP”
Withdraw consent at any time
Request information on our data handling practices
File complaints with a supervisory authority
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